These terms and conditions (“Terms”) apply to the website cakepalace.co (“Cake Palace” or “We,” “Us,” “Our”).Please read these Terms carefully before using the websiteThis website (“Our site”) is operated by Cake Palace, located at 626 Staniforth Road, S9 4LN, Darnall, Sheffield. By using Our site and the services offered (collectively referred to as the “Services”), you agree to abide by these Terms. If you do not agree, please refrain from using Our site or Services. The Terms include the Site Usage Policy, Privacy Policy, and Acceptable Use Policy.

Please ensure you save a copy of these Terms for your records. For further information, please contact Cake Palace through the website.
  • Access and Use of Our Site

Access to Our site is temporary, and we reserve the right to amend or withdraw the services we offer without prior notice. We are not liable for any unavailability of the site at any time. If you are assigned a username, password, or other security information, it must be kept confidential. Failure to comply with these Terms may result in the termination of your access to the site. You are responsible for making all necessary arrangements to access Our site and ensuring that anyone using your internet connection to access Our site complies with these Terms.

  • Disclaimer of Reliance on Posted Information

Any content on Our site, including commentary, is for informational purposes only and should not be relied upon as advice. We are not responsible for any reliance placed on such content, and you should seek professional advice before acting on any information from the site.

  • Site Updates and Changes

We aim to update Our site regularly and reserve the right to make changes to its content at any time. However, we are under no obligation to update outdated material.

  •  No Warranties

The materials and services on Our site are provided “as is” without any warranties or guarantees. Specifically, we do not guarantee uninterrupted, error-free, or secure use of the site, nor do we guarantee the accuracy or reliability of information obtained from Our site.

  • Liability

To the fullest extent permitted by law, we exclude all conditions, warranties, representations, or terms that might otherwise be implied by statute, common law, or equity. We will not be liable for any indirect or consequential loss or damage, including but not limited to loss of income, business, profits, or data arising from your use of Our site.This does not affect liability for death or personal injury resulting from our negligence or any other liability that cannot be excluded by law.

  • Information Collection and Privacy

We collect and process information in line with Our Privacy Policy. By using Our site, you consent to the processing of your data and confirm that all information provided is accurate.

  • Uploading Content

When uploading content to Our site, you must comply with the standards set out in our Acceptable Use Policy. Any material you post will be considered non-confidential and may be used, distributed, or disclosed by Us for any purpose. You retain ownership of your content but grant Us a license to use it in connection with Our services.

We may remove any content that does not comply with these Terms.

  • Intellectual Property

All intellectual property on Our site, including logos, trademarks, and content, is owned or licensed by Cake Palace. You may not copy, distribute, modify, or use any materials from Our site for commercial purposes without Our explicit consent.

  • Viruses and Security

You must not introduce any harmful software (such as viruses or malware) to Our site or attempt unauthorized access. Such actions will result in immediate termination of access and may be reported to law enforcement authorities.

  • Linking to Our Site

You may link to Our homepage, provided it is done in a lawful and fair manner. However, you must not establish a link in a way that suggests any form of association, approval, or endorsement by Cake Palace where none exists. We reserve the right to withdraw linking permission without notice..

  • Third-Party Links

Our site may contain links to third-party websites for your convenience. We are not responsible for the content, privacy policies, or practices of any third-party sites.

  • Termination of Agreement

We reserve the right to terminate your access to Our site at any time if you breach any of these Terms or if required by law.

  • Copyright and Trademarks

All materials on Our site are protected by intellectual property laws. You may not copy, distribute, or use any content from Our site without Our prior written consent. Any unauthorized use of materials from the site will result in the immediate cessation of your right to use the site.

These sections cover key legal aspects, payment details, return policies, and operational guidelines for purchasing and using Egg free Cake Palace products and services.
  • Waiver

Failure to enforce any part of the Terms does not waive our rights to enforce them in the future.

  • Assignment

You cannot transfer your rights under these Terms without written consent from us, while we can transfer or subcontract our obligations with notice.

  • Third-Party Rights

Only companies within the Egg free Cake Palace can benefit from these Terms, excluding other third parties.

  • General

Any reference to statutes includes future updates or replacements of the statutes.

  • Entire Agreement

The Terms fully replace any prior agreements between you and us regarding the use of our services.

  • Variations

We can update the Terms at any time, and you accept changes by continuing to use the site or services after changes are posted.

  • Jurisdiction and Applicable Law

English law governs these Terms, but we can seek injunctive relief in any jurisdiction.

  • Payment

Payment is taken when you place your order, subject to stock availability. If a pricing error occurs, we will inform you and give the option to reconfirm or cancel.

  • Returns and Cancellations

Unused products can be returned with proof of purchase. Refunds will be processed through the original payment method. Cakes must be canceled 24 hours prior to collection, and uncollected cakes will be disposed of.

  • Picture Cakes

Customers are responsible for providing large, high-quality images. Cake design must be checked upon collection, as errors cannot be corrected after leaving the shop.

  • Non-edible Decoration and Candle Warning

Decorations and candles are for display purposes only, and certain candles are not suitable for children. Use under adult supervision is advised.

  • Gift Cards

Gift Cards can be used in-store or online, up to three cards per online transaction. Gift Cards must be treated like cash, and Egg free Cake is not liable for lost or stolen cards.

  • Cake Palace Products

Product descriptions such as sponge types, ingredients, and design notes are outlined. Wedding cakes require a 7-day notice, and cake sizes may vary.

  • Delivery Terms

Delivery drivers will attempt to contact you if no one answers. If delivery fails, the order will return to the store, and redelivery will incur additional charges. Cakes must be inspected upon delivery, and damage must be reported immediately with photographic evidence.